Really unhappy having a.A. purchaser relations. My spouse went to Italy with the memorial of her mom and even though she was there she acquired bronchitis with ear infection, subsequently the health care provider recommended her not to fly before just one 7 days to clear the infection.
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I obtain it terrible to acquire my baggage go missing in Miami on both equally leaving and returning flights. I count on for being contacted straight away on how we can come to an settlement about this. I are going to be undertaking a follow up.
Me and my spouse had to experience a upkeep problem with the airport, flying from JFK to MIA (AA2299),because of which we needed to change the flight .Just after explaining the issue to your red jacket AA worker, the flight was changed, and we were being certain to be seated from the firstclass as we had been designed to on the first flight (my wife is closely pregnant).
Are family members would appriciate if some one could Get in touch with us in regards of my fathers Dying benifits or his retirema.
I used to be striving to invest in ticket for 15 12 months old son and couldn’t use website for he was viewed as minor. I called purchaser service and he or she assisted me with airline order. I particularly requested if I required to cancel if I could within just 24hours. This attendant said yes. I learned 4 hrs later on The main reason son would need to fly was cancelled. I known as back again to cancel the flight the attendant advised me I couldn’t cancel flight and it had been a nonrefundable ticket. I instructed her condition as mentioned previously mentioned she said she couldn’t do everything. I requested for any supervisor, I acquired a person and explained the problem, she mentioned I couldn’t terminate it and have my a refund she was incredibly rude and hung up on me. I called again to talk to for another supervisor and as I was speaking with this supervisor she informed me that the last supervisor stated in her document I refused voucher. What ever a voucher was I wasn't even confident. Then 2nd supervisor explained to me what she believed. So the flight wasn’t cancelled considering that she mentioned to wait a couple days in advance of I make my last determination and he or she would wave altering payment to do so and I shouldn’t have any problems.
When I arrived in the airport I questioned each for the ticket counter, whenever we checked our luggage, and inside the Admirals Club to verify that we were being in Small business Class. Equally situations I had been advised we ended up in Organization. My Boarding Go showed seats 16A and 16B, as this is only one row guiding Company, I didn't realize right up until I boarded that we were being actually in Mentor.
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When we boarded flight 556 in monte this post go bay nowadays we were being the main people inside our segment in the cabin and we recognized a backpack tucked driving row 8 without any particular person anywhere that it belonged to . We pointed it out to a person having an AA uniform who gave the impression to be a passenger and he was quite rude saying it belongs to an AA employee and clearly I must have not been on this kind of plane prior to. My husband And that i sense quite unpleasant with this kind of response from 1 within your personnel!!
The purple tape to get a reaction a couple of serious messed up vacation from get started to complete is terrible. I are already attempting to have a response from AA even so the run all over is what AA wishes so you will hand over..GUESS WHAT ? i dont throw in the towel effortlessly. so AA i await your respond to.
LIES. American Airlines has lied to me continuously. My bag didn't get there with the airport. I had been waiting for an extended time period at the carousel and no luggage came out for my flight. Nor did everyone through the baggage Business that had a transparent watch with the carousel arrive out to say practically nothing would be coming. I checked on the office they usually then stated there was NO Purpose why my suitcase shouldn’t have arrived. They were being to ship my suitcase to me at my resort. At two:24 PM I received a telephone get in touch with from a recorded message indicating my bag was picked up and could be sent within just 6 hours. LIE. I known as the delayed baggage number and was instructed it was picked up at 3 PM and will be sent within just six hours. LIE. I checked on the internet this night and it said it had been picked up at three PM and could be shipped in six hours. LIE.
The whole opposite is your worker Liibide (sorry I didn’t obtain the spelling of his name). I hesitate to contact him a Customer Service Rep. He did help me with some challenges I'd on my outgoing flight but basically was of no help in anyway with my return flight.
I just lately took a flight from JFK to St Thomas with a Saturday 8 am flight and experienced by far the most helpful, effective knonwledgable flight attendant she was fantastic. I would love to thanks her for building my excursion far more satisfying.
So, we landed in A further metropolis, stayed the evening there, and after that flew in A further Plane. We were being all established to go, then they advised us we couldn’t go any where due to “Mechanical Concerns.